Head of Digital Transformation for Post Insurance (within the An Post Group)
Pauric Lenehan is the Head of Digital Transformation for Post Insurance (within the An Post Group). He is an advocate of agile and this has helped him build best-in-class digital services for customers.
He has a unique view of the digital customer experience from having worked as a Chief Product owner, Digital Channel manager, Digital Marketing and Market research/Usability manager.
I highlight my key insights into how to understand and interpret data correctly so that Product owners can deliver real customer value that is measurable and scalable. Giving practical tips to avoid measuring and interpreting data incorrectly. I will I will introduce the audience to a novel and light-hearted approach to building features and prioritising […]